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Plain box · Worn-tested · Designed like underwear
Our commitment

Accessibility at Carry On

We want every visitor to be able to read, move around, and shop on this site with ease and dignity, whatever device or assistive technology you use. Accessibility is an ongoing effort for us, not a box we tick once, and we would genuinely like to hear from you if something gets in your way.

Carry On is made by GardeWear Pty Ltd on the Sunshine Coast, Queensland. Ed built this product after his own prostate surgery, and he cares that the experience of finding it is as calm and respectful as the product itself. That includes making sure the website does not leave anyone out.

Our standard

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA as our target. This is a widely recognised benchmark for making web content easier to perceive, operate, and understand. We treat it as a goal we keep working toward rather than a finish line, and we review the site as we add new pages and features.

What we have done so far

We have built the site with these things in mind from the start:

We know there is more to do, and some areas may not yet fully meet our target. We are continuing to test and improve.

Tell us about a barrier

If you run into something on this site that is hard to use, confusing, or stops you completely, please let us know. Email us at hello@carryonwear.com and tell us what page you were on, what you were trying to do, and what got in the way. The more detail you can share, the faster we can fix it. We read every message and we will reply.

We will help you another way

If the website is getting in the way of ordering, you do not have to struggle with it. Email hello@carryonwear.com and we will help you complete your order another way, including the free three-pair trial. The trial pack itself is free; you just pay shipping at checkout. We will walk it through with you at whatever pace suits you.

A note on this statement

This statement reflects our current approach and will be updated as the site grows and as we test it against our accessibility target. If you have questions about anything here, or about how we can better support you, please reach out at hello@carryonwear.com.

Questions about anything on this page? Email hello@carryonwear.com and a real person will help.